Reference

Privacy Policy at kingdom118

We handle your account details, payment information and gaming history with clear rules about what we collect, how long we keep it, and who can access it.

Data encryption on all depositsAccount verification before payoutsYour data stays in your account
kingdom118 Privacy Policy at kingdom118
REACH US ANYTIME

Contact Us About Your Privacy

Live Chat Open a chat within your account or on the lobby page.
Email Support Send a privacy inquiry to support@kingdom118.
Account Settings Update your personal information, email and phone number directly from Settings > Account Details.
HOW WE PROTECT YOU

Data Security and Account Control

Encryption & Verification

All deposits via DANA, OVO, GoPay and QRIS are encrypted before they reach your wallet. Withdrawals require a verification step — we confirm your account email and phone — to prevent unauthorised payouts.

Cookie & Tracking Policy

We use cookies to remember your login, track your session and show you relevant games when you return. You can manage cookie preferences in your browser settings at any time without losing account access.

Data Retention

Account data is kept while you play. If you close your account, we retain transaction records for tax and fraud-prevention purposes for the period required by local law, then delete them.

Third-Party Access

We share data only with payment processors (for DANA, OVO, GoPay and QRIS transactions) and regulatory bodies where local law permits. We never sell your personal details to marketers or data brokers.

Your Account Rights

You can request a copy of all your data, ask us to update incorrect information, or request deletion of your account. Submit requests via live chat or email and we'll process them within 14 days.

Device & Browser Logs

We record which device and browser you log in from to spot suspicious activity. If we notice a new location or device, we may ask you to verify your identity before allowing access to your wallet.

Privacy Policy Questions

Your account profile is deactivated immediately, but we keep transaction records and payment history for the period required by local law to comply with tax and anti-fraud regulations. Personally identifiable information (name, phone, email) is deleted after 12 months unless we're required to retain it.

Yes. Open live chat or email [email protected] from your registered account email and ask for a data export. We'll compile your account information, transaction history and game activity into a file and send it to you within 14 days.

Payment details are encrypted using industry-standard SSL technology before transmission. We don't store your full payment credentials; only a transaction reference is kept in your account history. Payment processors handle your financial data directly.

We share minimal data only with payment processors to complete your DANA, OVO, GoPay or QRIS transactions, and with regulatory authorities where local law requires it. We don't sell or lease your personal information to third-party marketers.

Date of birth and name verify your identity and confirm you're of legal age to hold an account where permitted. This information also helps us prevent fraud and comply with anti-money-laundering regulations in your region.

Contact live chat or email [email protected] immediately. We'll review your account activity, reset your password, and review your recent logins. If unusual activity is detected, we'll notify you and assist with account recovery.

Yes. You can adjust cookie settings in your browser to block non-essential cookies. However, some cookies (login and session cookies) are necessary for your account to function. Blocking all cookies may prevent you from accessing your lobby.